Terra Nova School Case Study

Elevating parent communication with Terra Nova School

Terra Nova School, a prestigious independent school located in the Cheshire plains, approached The Education Agency to elevate its internal communication, online presence and marketing efforts.

 

 The Challenge

A challenge for the school was establishing and maintaining effective and engaging communication channels with the parents of Terra Nova students. Their traditional method of manual email distribution was time-consuming, lacked data insights, and failed to captivate the audience. This outdated approach hindered the school’s ability to sustain strong parent-school relationships.

 

The Solution

To address this challenge, The Education Agency implemented a data-driven email marketing strategy using a leading email marketing platform.

Weekly newsletters were designed and created to deliver essential updates, upcoming events, and school news directly to parents’ inboxes. This was key to keeping parents informed about the latest developments within the school community.

The emails were constructed with a sleek and modern design that aligned with Terra Nova’s branding, making them visually appealing and instantly recognisable. A clear and simple typeface was used to ensure the content was easily understood and quickly absorbed.

To encourage clicks, prominent calls to action were included in each email. These calls to action directed parents to visit the school website, register for events, or send emails, driving engagement and encouraging parent involvement.

The platform provided detailed analytics, allowing The Education Agency to curate a weekly detailed report of open rates, click-through rates, and other key metrics. This has enabled the team to gain valuable insights into the effectiveness of their campaigns and identify areas for improvement.

 

emailer mockup

open day mockup

 The Results

The implementation of the email marketing strategy yielded remarkable results:

 

  • The average open rate for Terra Nova’s email campaigns soared to 82%, significantly higher than the industry average of 35.6%.
  • The campaigns boosted click-through rates through the roof, reaching 21% compared to the industry average of 2.6%.
  • Terra Nova’s campaigns have a 0% unsubscribe rate.
  • Parents and staff expressed greater satisfaction with the branded communication, leading to stronger relationships with the school.
  • Partnering with The Education Agency saved the school valuable time and resources, allowing staff to focus on core educational activities.
  • By adopting a data-driven email marketing approach, Terra Nova School transformed its parent communication strategy. The visually appealing and timely emails increased engagement and strengthened the school’s brand reputation.

 

Do you want to enhance your school’s communication strategy? We work with you to understand your needs, so that we can deliver success every time. Contact us to take the first step: [email protected]

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